Delay Repay: Train Delay Compensation (2025)
If your train was delayed or cancelled, you may be owed compensation. This guide explains how Delay Repay works, how much you can claim, and typical timelines—plus a calculator and an automated tracker so you never miss refunds.
How Delay Repay works
Delay Repay is the compensation scheme used by most UK train operators. If you arrive late (or your train is cancelled), you can usually claim a percentage of your fare back. The threshold and amounts depend on the operator and the length of delay.
How long does Delay Repay take?
Typical processing timelines and why some claims take longer.
How much can I claim?
Common “Delay Repay 15” percentages and what affects your payout.
Season ticket compensation
How season ticket claims are typically calculated (with examples).
Delay Repay calculator
Estimate your compensation in seconds, then set up tracking.
Claim deadlines by operator
See typical claim windows and avoid missing Delay Repay deadlines.
Official claim forms by operator
Find operator claim links in one place and submit faster.
Operator-specific Delay Repay guides
Each operator has its own rules and claim flow. Start with your operator guide:
Most-searched guides: GWR Delay Repay claim form and rates, Avanti Delay Repay rates and deadlines, and Thameslink Delay Repay claim guidance. You can also estimate payouts first with the Delay Repay calculator.
Don’t miss claims
Manual claims are easy to forget. RefundMyRail monitors your commute and alerts you when you’re owed compensation.
No credit card required for the free plan.