How much Delay Repay can I claim?
Most UK operators run some form of Delay Repay 15. The most common payout pattern is a percentage of your fare based on your delay length.
Typical Delay Repay 15 compensation rates
These are common percentages across many operators (exact rules can vary—check your operator guide):
| Delay Duration | Single Ticket | Return Ticket |
|---|---|---|
| 15–29 minutes | 25% of fare | 12.5% of fare |
| 30–59 minutes | 50% of fare | 25% of fare |
| 60–119 minutes | 100% of fare | 50% of fare |
| 120+ minutes | 100% of fare | 100% of fare |
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Examples
Example 1: £20 single ticket, 25-minute delay → typically ~£5 back.
Example 2: £30 return ticket, 40-minute delay → typically ~£7.50 back.
Example 3: £18 single ticket, 70-minute delay → typically ~£18 back.
Note: exact eligibility and payout rules can vary by operator and ticket type. Always confirm with your operator’s policy.