How much Delay Repay can I claim?

Most UK operators run some form of Delay Repay 15. The most common payout pattern is a percentage of your fare based on your delay length.

Typical Delay Repay 15 compensation rates

These are common percentages across many operators (exact rules can vary—check your operator guide):

Delay Duration Single Ticket Return Ticket
15–29 minutes 25% of fare 12.5% of fare
30–59 minutes 50% of fare 25% of fare
60–119 minutes 100% of fare 50% of fare
120+ minutes 100% of fare 100% of fare
Estimate with the calculator Start Tracking Free

Examples

Example 1: £20 single ticket, 25-minute delay → typically ~£5 back.

Example 2: £30 return ticket, 40-minute delay → typically ~£7.50 back.

Example 3: £18 single ticket, 70-minute delay → typically ~£18 back.

Note: exact eligibility and payout rules can vary by operator and ticket type. Always confirm with your operator’s policy.

Check your operator